“We can break the cycle of blandness. We can jam up the assembly line that spits out one dull, lookalike piece of crap after another. We can say, ‘Why not do something with artistic integrity and ideological courage?’”
– Tibor Kalman
“Click here to learn more.”
– Pharma
As I am often want to do, last week I spent the better part of a day poking around the internet looking at the general scale, scope, and style of what’s being deployed online for the industry. Part of this was research for gathering up content to be included in the social and mobile wiki, and part of it was because I’m curious as to what the ‘State of Pharma Web Design’ is for 2013. Needless to say, the picture is pretty bleak.
To say I’m baffled by this is an understatement. The industry as a whole seems entirely focused on innovation. This is good. I ‘listened’ into the #ePharma stream on Twitter, and there was an enormous appetite for social, mobile, gaming and other emerging trends. This is also good. But when does innovation become about adopting latest generation thinking across the entirety of the digital medium, rather than just being relegated to the exploration of new platforms and channels?
Which brings me back to my web searches. The state of design in the industry today is abysmal. A-BIZ-MAL. It’s not just the design and user experience, which is bad enough, but the structure, layout, and production values. All of which are state of the art – if you were reading this post in 1999.
Just take a look at the websites of the top selling brands in pharma right now.










Recently I had the privilege to yet again attend WPP’s technology and innovation conference, STREAM. Held in Marathon, Greece, the setting provides its own magic, but the attendees are an eclectic group that leaves me inspired and always sends me home with all kinds of new ideas. Exactly what you want from a conference such as this.