A while back I wrote a post called “8 Tips to Help You Own YouTube’s Search Results.” I wrote that post for a number of reasons, but one of the main reasons was because I was very disappointed by many of the videos that showed up at the top of YouTube searches for health-related topics. For pharma and healthcare companies, physicians, and consumers, these videos can be classified as nothing but scary. They aren’t scary in a “Friday the 13th” sort of way, but rather scary in that these are the videos that people are seeing when they search for common medical conditions or treatments on YouTube. They are scary in that this is the advice and information they likely include in their treatment decision making process. I’m doing this post today to further emphasize what’s at stake if we aren’t ensuring that high quality, high credibility content is showing up at the top of YouTube search results.
You might be saying, “This is all fine, but no one searches for health information on YouTube.” As I mentioned in my original post: “Alex Iskold, from Adaptive Blue, wrote a great article about how video might just be the future of search in his article “Is YouTube the Next Google?‘ One of the points from his article that struck me: “Kids no longer learn about the world by reading text. Like the television generation, they are absorbing the world through their visual sense. But there is a big difference. Television was programmed and inflexible. YouTube is completely micro-chunked and on demand. Kids can search for what they need anytime. This is different, and powerful.” The takeaway for you as a marketer? If YouTube isn’t the way people find information about your brands now, it will be in the future.”
If that doesn’t convince you or get you moving right now on this, then consider how Google now treats video content. You might have noticed that for many Google searches, you’ll find not only websites in the search results, but also news results, images and, of course, video. Google calls this “Universal Search.” What this means is that a video that ordinarily might never be seen by anyone because it was attached to an insignificant website, can suddenly find its way onto the front page of Google as a video result. Suddenly, the video you didn’t have to worry about is being seen by thousands. Here’s an example for a search for “downhill skiing” (in honor of the Olympics). I highlighted the video results in the red box:
I’m going to assume you now see why YouTube videos are important and why it’s important to optimize your videos so that they show up towards the top of the YouTube search results (PS: YouTube is the number 2 search engine in the world…more than Yahoo! and Bing put together).
So, which scary videos show up towards the top of the YouTube search results for healthcare or pharma related searches? For this analysis, I looked at only the top 5 videos in the search results ranked by relevance (the default YouTube search and what Google uses for Universal Search).
Without any further delay…
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The 10 Scariest Pharma and Healthcare YouTube Videos
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1. “Flu”
The flu was certainly a dominate fixture in healthcare over the past six months and it led to bitter arguments for and against vaccination. One of the biggest “scandals” remains the number one search result in YouTube despite quite a bit of controversy (see the next video after this).
Not the kind of PR you’re looking for if you manufacture vaccines or are trying to convince people that vaccination is safe and effective. This is all that most people will ever see, but for those who dig a bit further, you’ll find this video:
Good news for Desiree, but still bad news for vaccinations of all kinds since the original video is still what shows up in search results.
2. “Nexium”
This is the number 4 search result for “Nexium” (the 2nd biggest selling drug in the world) on YouTube. It’s the 4th most “relevant” according to YouTube’s algorithm and it’s nothing but a spam video for illegal Nexium. Attention AstraZeneca: I expect to see this fixed within the next month.
3. “Lipitor”
I just showed what things look like on YouTube for the #2 drug in the world. What about the number one drug? I think the title of the video says it all. This is the number 5 search result for “Lipitor” on YouTube.
4. “Erectile Dysfunction”
I was admittedly a bit hesitant to see what YouTube had to offer for this search, but was pleasantly surprised by the lack of obvious jokes that could have been shared via video. Instead, I’ll call your attention to the number 4 search result. As a favor to you, my dedicated readers, I sat through all 9 excruciatingly boring minutes of this to make sure it was clean, so you can “enjoy” it at work. The video is touting a natural herb that’s, of course, never been tested in a clinical trial, but, as they say, it’s been used for hundreds of years, so it must be safe.
5. “Asthma”
I’d love to embed the video I found for asthma, but Animal Planet has prohibited embedding. Yes, I said Animal Planet. “What in the world does Animal Planet have to do with asthma?,” you ask. Well, I wasn’t sure either, but if you check out the 4th result in YouTube you’ll know. It’s not for the faint at heart…I’ll warn you now. No animals are harmed in the video unless you count hundreds of thousands of tiny fish as animals. Check out: Weird, True and Freaky / Asthma Cure
6. “Allergies”
A familiar face pops up again for allergies. This time a video from Dr. Bellonzi is the number one result. In fact, he shows up for a bunch of different conditions, but I’ll stop at this one.
7. “Celebrex”
Looks like I’ll be keeping the people at Pfizer busy after this post because here’s one for Celebrex. There are actually a lot of similar videos for many of the drug names on YouTube, but this is one of the highest ranking that I could find. In an ironic nod to many pharma companies, this law firm has disabled ratings and reviews for this video.
8. “High Cholesterol”
Many of the people appearing in the videos you’ve seen so far that purport to be physicians actually aren’t. I know…big surprise. However, this next video features an actual M.D.. He’s sharing some info on “why having high cholesterol isn’t always bad.” While almost all of what he says is pretty well accurate (statin manufacturers might disagree), the problem is that most people aren’t listening for the important caveats that are either subtle or missing altogether. For many, that means that the take away message is that they don’t need to worry about high cholesterol. Not good.
9. “Diabetes”
I think anyone with diabetes or a loved one with the disease will largely agree that it isn’t a laughing matter. So, while having a dance from Wilford Brimley show up as the number 4 result for diabetes isn’t necessarily dangerous, there’s a big missed opportunity here. Instead of seeing this video, I’m thinking something more educational would be welcomed by most people searching for “diabetes” on YouTube.
10. ???
Here’s your chance to contribute to the list. You’ve probably seen a bunch of videos that belong on this list, so please share them in the comments. I’ll pull out the best few and update the post (and give you a little credit too). Try to only submit videos that show up in the top 5 search results. Include what you searched for and the URL for the video. There will be a prize for the “best” one. What prize? I’m not completely sure, but I haven’t disappointed yet.
If you’re not at all happy with the content you’re seeing on YouTube for treatments or conditions that are important to your company, there are things you can do to fix the situation. Chance are that you already have a lot of content, but likely you haven’t chosen to share it via YouTube. I’d encourage you to chance your mind on this. More people will see your video if you put it on YouTube versus leaving it buried in your website. If you don’t want people embedding your video or you want to present it in a certain context, then you can disable embedding. You can moderate comments…basically, you can control it all. Once you figure out that you’re going to share your videos, read my article “8 Tips to Help You Own YouTube’s Search Results” to give them the best shot at showing up at the top of YouTube’s search results.
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