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	<title>Comments on: What Pharma Can Learn from Pringles</title>
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	<link>http://www.doseofdigital.com/2009/06/pharma-learn-pringles/</link>
	<description>A Healthy Approach to E-marketing -- Effectively using digital technology and social media in pharma and healthcare marketing</description>
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		<title>By: What Pharma Can Learn from Pringles &#124; Pharma Marketer</title>
		<link>http://www.doseofdigital.com/2009/06/pharma-learn-pringles/#comment-1693</link>
		<dc:creator>What Pharma Can Learn from Pringles &#124; Pharma Marketer</dc:creator>
		<pubDate>Thu, 16 Jul 2009 20:39:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.doseofdigital.com/?p=1142#comment-1693</guid>
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		<title>By: Jonathan Richman</title>
		<link>http://www.doseofdigital.com/2009/06/pharma-learn-pringles/#comment-1645</link>
		<dc:creator>Jonathan Richman</dc:creator>
		<pubDate>Sat, 11 Jul 2009 04:38:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.doseofdigital.com/?p=1142#comment-1645</guid>
		<description>I&#039;m not a big fan of back and forth commenting via a blog, so I&#039;ll try to keep this short. The current state of the pharma industry is only very partially a result of the down economy. As you know, annual growth rates, gross and net margins, market share versus generics, and ultimately, earning per share have been in decline for the past 5-7 years. The average 15-20% growth rates that were typical for big pharma not that long ago have completely dried up and, in fact, this decline has been steady for some time and long before the current economic conditions. 

While I always appreciate a little push (check out all the comments on this blog), asking for concrete examples here seems...pardon me...absurd. You&#039;ll recognize that most of my posts are pretty explicit about what the industry should do about a particular problem. When I explain that product reviews might be a good idea, I explain how from an operations standpoint it might be possible. When I turn to issues around mobile phone compatibility and optimization, I take the time to say precisely how to fix what&#039;s wrong. See for yourself. Your challenge that I should have put together a few ideas for an engaging and creative banner for a pharma brand tells me why there might be an issue within the pharma industry and perhaps advertising in general. The Pringles ad is wonderfully creative (don&#039;t just take my word for it, search Google for some more opinions), but it&#039;s also built around the brand&#039;s character, developed precisely with the target audience in mind, and (imagine this) conceived around some specific marketing objectives. 

All too often we set out and create concepts without this understanding and that&#039;s why so much advertising falls flat. Which brand would you propose that I simply whip up a creative banner ad for this time? The next time your agency is struggling with a brief and has no idea how to bring it to life, I&#039;ll take a look for you and post something here, but to create something like the Pringles ad for a brand about which I don&#039;t know the specific details makes little sense. Proposing technical solutions or discussing how pharma companies might handle gaming as a marketing channel is one thing. It speaks to the industry as a whole and requires no specific insight into a particular brand. That&#039;s what this blog is about. You won&#039;t find anywhere on this blog me questioning a creative concept because I think that I know better. I may say that I don&#039;t understand it, but perhaps it&#039;s not for me to understand. As long as the target audience does, then it&#039;s perfect. Without knowing these details, I&#039;m just throwing rotten tomatoes and that gets no one anywhere.

Therefore, if a big pharma company would like to share with me the same creative brief they gave to their current agency that resulted in any existing banner ad, I&#039;ll be happy to take a look and post some alternatives right here on this blog. </description>
		<content:encoded><![CDATA[<p>I&#8217;m not a big fan of back and forth commenting via a blog, so I&#8217;ll try to keep this short. The current state of the pharma industry is only very partially a result of the down economy. As you know, annual growth rates, gross and net margins, market share versus generics, and ultimately, earning per share have been in decline for the past 5-7 years. The average 15-20% growth rates that were typical for big pharma not that long ago have completely dried up and, in fact, this decline has been steady for some time and long before the current economic conditions. </p>
<p>While I always appreciate a little push (check out all the comments on this blog), asking for concrete examples here seems&#8230;pardon me&#8230;absurd. You&#8217;ll recognize that most of my posts are pretty explicit about what the industry should do about a particular problem. When I explain that product reviews might be a good idea, I explain how from an operations standpoint it might be possible. When I turn to issues around mobile phone compatibility and optimization, I take the time to say precisely how to fix what&#8217;s wrong. See for yourself. Your challenge that I should have put together a few ideas for an engaging and creative banner for a pharma brand tells me why there might be an issue within the pharma industry and perhaps advertising in general. The Pringles ad is wonderfully creative (don&#8217;t just take my word for it, search Google for some more opinions), but it&#8217;s also built around the brand&#8217;s character, developed precisely with the target audience in mind, and (imagine this) conceived around some specific marketing objectives. </p>
<p>All too often we set out and create concepts without this understanding and that&#8217;s why so much advertising falls flat. Which brand would you propose that I simply whip up a creative banner ad for this time? The next time your agency is struggling with a brief and has no idea how to bring it to life, I&#8217;ll take a look for you and post something here, but to create something like the Pringles ad for a brand about which I don&#8217;t know the specific details makes little sense. Proposing technical solutions or discussing how pharma companies might handle gaming as a marketing channel is one thing. It speaks to the industry as a whole and requires no specific insight into a particular brand. That&#8217;s what this blog is about. You won&#8217;t find anywhere on this blog me questioning a creative concept because I think that I know better. I may say that I don&#8217;t understand it, but perhaps it&#8217;s not for me to understand. As long as the target audience does, then it&#8217;s perfect. Without knowing these details, I&#8217;m just throwing rotten tomatoes and that gets no one anywhere.</p>
<p>Therefore, if a big pharma company would like to share with me the same creative brief they gave to their current agency that resulted in any existing banner ad, I&#8217;ll be happy to take a look and post some alternatives right here on this blog.</p>
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		<title>By: Judy Seiler</title>
		<link>http://www.doseofdigital.com/2009/06/pharma-learn-pringles/#comment-1644</link>
		<dc:creator>Judy Seiler</dc:creator>
		<pubDate>Sat, 11 Jul 2009 03:06:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.doseofdigital.com/?p=1142#comment-1644</guid>
		<description>Jonathan,

You said: &quot;I used to be a pharma marketer, so I haven’t forgotten the rules.&quot; We&#039;ll the rules recently got updated... Just wanted to make sure you knew. :-) 

Also, you said: &quot;The last time I checked, the pharma industry wasn’t doing that well at least compared to historical results.&quot; Sure, but neither is the insurance industry, the financial industry, the auto industry... yada, yada. 

Government seems to be growing very nicely however. And I just saw a headline that the wine industry seems to prospering (who would have guessed?)... 

Since you weren&#039;t sure of my intent I&#039;ll tell you: It was to push back a bit. I would have liked to have read a few concrete ideas along with your critique. 
You got my attention but left me dangling. 

As one famous TV ad noted: &quot;Where&#039;s the beef?&quot;
Redo a few big pharma ads in your next blog; don&#039;t drop it here. If they are &quot;out there&quot; then you might just land a gig! :)

- Judy</description>
		<content:encoded><![CDATA[<p>Jonathan,</p>
<p>You said: &#8220;I used to be a pharma marketer, so I haven’t forgotten the rules.&#8221; We&#8217;ll the rules recently got updated&#8230; Just wanted to make sure you knew. <img src='http://www.doseofdigital.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' />  </p>
<p>Also, you said: &#8220;The last time I checked, the pharma industry wasn’t doing that well at least compared to historical results.&#8221; Sure, but neither is the insurance industry, the financial industry, the auto industry&#8230; yada, yada. </p>
<p>Government seems to be growing very nicely however. And I just saw a headline that the wine industry seems to prospering (who would have guessed?)&#8230; </p>
<p>Since you weren&#8217;t sure of my intent I&#8217;ll tell you: It was to push back a bit. I would have liked to have read a few concrete ideas along with your critique.<br />
You got my attention but left me dangling. </p>
<p>As one famous TV ad noted: &#8220;Where&#8217;s the beef?&#8221;<br />
Redo a few big pharma ads in your next blog; don&#8217;t drop it here. If they are &#8220;out there&#8221; then you might just land a gig! <img src='http://www.doseofdigital.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>- Judy</p>
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		<title>By: Jonathan Richman</title>
		<link>http://www.doseofdigital.com/2009/06/pharma-learn-pringles/#comment-1641</link>
		<dc:creator>Jonathan Richman</dc:creator>
		<pubDate>Fri, 10 Jul 2009 03:36:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.doseofdigital.com/?p=1142#comment-1641</guid>
		<description> For those who have not raised your hand, get your copy of the draft guidance here (http://bit.ly/4kQ0Qp). I&#039;m not sure what this comment is getting at, Judy, but I can only assume that you think the Pringles ad, if it were a pharma product ad, would be in violation of current and draft FDA rules. And, you&#039;d be right. That wasn&#039;t the point of the post. The post was all about how we&#039;re lacking creativity at times in pharma marketing and that it&#039;s possible to do better. No one could recreate the Pringles banner. It&#039;s a one and done idea, but the creative process behind it can inform new ideas...ideas that pharma can use. Believe it or not, it&#039;s possible to do compliant marketing in pharma that&#039;s also creative.</description>
		<content:encoded><![CDATA[<p>For those who have not raised your hand, get your copy of the draft guidance here (<a href="http://bit.ly/4kQ0Qp" rel="nofollow">http://bit.ly/4kQ0Qp</a>). I&#8217;m not sure what this comment is getting at, Judy, but I can only assume that you think the Pringles ad, if it were a pharma product ad, would be in violation of current and draft FDA rules. And, you&#8217;d be right. That wasn&#8217;t the point of the post. The post was all about how we&#8217;re lacking creativity at times in pharma marketing and that it&#8217;s possible to do better. No one could recreate the Pringles banner. It&#8217;s a one and done idea, but the creative process behind it can inform new ideas&#8230;ideas that pharma can use. Believe it or not, it&#8217;s possible to do compliant marketing in pharma that&#8217;s also creative.</p>
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		<title>By: Judy Seiler</title>
		<link>http://www.doseofdigital.com/2009/06/pharma-learn-pringles/#comment-1640</link>
		<dc:creator>Judy Seiler</dc:creator>
		<pubDate>Thu, 09 Jul 2009 18:54:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.doseofdigital.com/?p=1142#comment-1640</guid>
		<description>Raise your hand if you&#039;ve read the FDA&#039;s New Guidance &amp; Enforcement: Company Websites, Email &amp; Online Advertising (5/09)</description>
		<content:encoded><![CDATA[<p>Raise your hand if you&#8217;ve read the FDA&#8217;s New Guidance &amp; Enforcement: Company Websites, Email &amp; Online Advertising (5/09)</p>
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		<title>By: Jonathan Richman</title>
		<link>http://www.doseofdigital.com/2009/06/pharma-learn-pringles/#comment-1581</link>
		<dc:creator>Jonathan Richman</dc:creator>
		<pubDate>Tue, 30 Jun 2009 12:04:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.doseofdigital.com/?p=1142#comment-1581</guid>
		<description>Paul.

Outstanding comment. Thanks. I&#039;ve been saying what you&#039;re saying for years. &quot; The fact is that pharma is fast being left behind - because pharma is, in many ways, competing with consumer attention for Pringles and the such like.&quot; This is absolutely true. Unfortunately, many pharma companies are happy when their creative work is better than the competitor in the same class, but they disregard even other healthcare sites where people might go. Forget about trying to capture someone&#039;s attention when they are simply &quot;surfing.&quot; It&#039;s just not going to happen. Pharma needs to realize that EVERYTHING online is their competitor when it comes to digital. If something is competing for your users&#039; time online, then you should consider them a competitor. In order to beat any competitor, you have to be better than they are and this includes digital. 

I&#039;ve got a post coming out about this sometime this week as a matter of fact.

Stay tuned.</description>
		<content:encoded><![CDATA[<p>Paul.</p>
<p>Outstanding comment. Thanks. I&#8217;ve been saying what you&#8217;re saying for years. &#8221; The fact is that pharma is fast being left behind &#8211; because pharma is, in many ways, competing with consumer attention for Pringles and the such like.&#8221; This is absolutely true. Unfortunately, many pharma companies are happy when their creative work is better than the competitor in the same class, but they disregard even other healthcare sites where people might go. Forget about trying to capture someone&#8217;s attention when they are simply &#8220;surfing.&#8221; It&#8217;s just not going to happen. Pharma needs to realize that EVERYTHING online is their competitor when it comes to digital. If something is competing for your users&#8217; time online, then you should consider them a competitor. In order to beat any competitor, you have to be better than they are and this includes digital. </p>
<p>I&#8217;ve got a post coming out about this sometime this week as a matter of fact.</p>
<p>Stay tuned.</p>
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